FAQ
These steps apply to any Accountlink product, including Accountlink for Quickbooks, Accountlink for Dynamics GP and Accountlink for Dynamics Nav. Step 1...
Tue, Mar 9, 2021 at 10:18 PM
The initial size of a brand new and empty Journyx database is very small - a few megabytes at most. Over time, however, as records are added the database wi...
Tue, Mar 9, 2021 at 10:20 PM
Problem: When trying to access sheets for users that are no longer active in the system you some time see an error like this: [u'User Jones, Sally ...
Tue, Mar 9, 2021 at 10:20 PM
The Journyx application's license key limits the number of users who can do specific actions inside Journyx. These actions include the following: Ent...
Tue, Mar 9, 2021 at 10:22 PM
First lets check the version of Internet Explorer you have installed. Press the ALT key on your keyboard and click on the Tools menu in the menu bar of IE. ...
Tue, Mar 9, 2021 at 10:24 PM
I have not logged in here before or do not know my password. 1. Click "Login" in the top right 2. Click "Forgot your password?" t...
Tue, Mar 9, 2021 at 10:26 PM
One minor challenge presented by using Journyx SaaS is the ability to automate imports from external customer-based sources. When Journyx is installed local...
Tue, Mar 9, 2021 at 11:18 PM
Groups grant a user visibility to other objects, like Projects, Activities, and even other Users in Journyx. The user's Role determines what they can d...
Tue, Mar 9, 2021 at 11:21 PM
Reporting on Project/Activity Rates is a separate ability from being a 'Reporter'. You will first need to create a custom Reporter role by copying ...
Tue, Mar 9, 2021 at 11:22 PM
In each user's record there is a Backup ID field, just like there is a Supervisor ID field. This Backup ID field will let you set a backup approver. H...
Tue, Mar 9, 2021 at 11:23 PM